Shipping and payment

Payment methods and delivery times

• Large selection of payment methods
• Most items in stock
• Delivery time 5-7 working days

Payment methods

Choose the payment method that suits you.

Method of payment		Price for transfer
Online payment by card	Instant payment via GoPay payment gateway	Free
Online bank transfer	Fast money transfer from selected banks	Free
GooglePay/ApplePay	Instant payment from your e-wallet	Free
PayPal	Immediate payment	3% of the purchase price
By bank transfer	Prepayment by conventional bank transfer will delay delivery by 1 working day	Free

Delivery times

We inform you directly on the product page whether the goods are in stock and when they are likely to arrive.

 

• If the goods are in stock, we will deliver them to the carrier on the working day following your order, or after the amount paid by bank transfer is credited to our account. The goods will usually arrive to you between the fifth and seventh working day after the order has been sent (paid).
• If the item is not in stock, we will specify the delivery date on the product page in your order confirmation. If you do not agree with the confirmed delivery date, you can cancel your order free of charge. If applicable, we will refund the price of the goods to your account.

If there is an unforeseen shipment due to reasons on our side or on the side of our suppliers, we will inform you immediately.

Please deal directly with the carrier if your shipment has already been delayed. In case of problems, please contact us and we will help you solve them.

Transport of goods

• Large selection of carriers
• Free pickup by arrangement in Prague

Sending the goods

We start packing your goods immediately after receiving (or paying for) your order.

You can also pick up the goods in person in Prague for free upon agreement (if the goods are in stock, we will confirm by message).

Carrier/service		Delivery time*	Price
Package	Czech Republic and Slovakia	5-7 days	890 Kč
Package	PL, DE, AT, HU	5-7 days	59 EUR
Package	HR, DK, EST, FR, IT, LT, LAT, LUX, NL, SLO	5-7 days	90 EUR
Package	BG, FI, IRL, NOR, POR, ROM, GB, GR, ES, SWE, CH	5-7 days	120 EUR
Package	USA/CANADA	5-7 days	330 USD
Package	Saw blades	5-7 days	249 Kč
Personal collection	We announce the readiness of goods for collection by SMS and e-mail	Individual agreement	Free

*) Actual delivery time depends on the carrier.

Goods on the way

We inform you about the handover of the shipment to the carrier, and the selected carrier informs you about the receipt and movement of the shipment. You can usually check the current status of the shipment in the carrier's online application.

Delivery of the parcel

The carrier is responsible for the timely delivery of the undamaged shipment. Information about the time of delivery is usually sent on the morning of the delivery. Estimates of the time of delivery in your hands vary between 2-12 hours for different carriers.

Receipt of the shipment

When you receive the parcel, check the packaging carefully to ensure that it is intact. Do not accept a shipment with obviously damaged or obviously broken packaging from a courier or a delivery point employee and make a claim on the spot according to the carrier's rules. If the packaging has not been damaged and the goods are still damaged after unpacking, please contact us immediately to arrange a solution.